Apex Furniture Refinishing in Marietta, GA Open now

Reviews about Apex Furniture Refinishing

• ★ ☆ ☆ ☆ ☆

  April 27, 2020, by Cory Fields
  Let me just say, the only reason why I'm even ranking one star is because it's mandated. I scheduled an appointment for an in-home estimate of our bedroom furniture that suffered water damage in December. The man did come out to our apartment complex, but apparently lacks any navigational skills or common sense. He was parked at a gas station, which is adjacent to the sign stating the name of the complex. Then, he proceeded to threaten to "just leave" as my partner and I were walking in circles in effort to locate this man. He eventually made it inside our home and proceeded with the estimate. He claimed he would deal directly with our insurance company. After a week or so, my insurance company said nothing had been submitted. I attempted to call the company, when I quickly realized he would not answer the calls that were being forwarded to his cell phone. After several confusing, misleading texts, he basically said he was having problems in his shop and was unable to submit the estimate. He finally answered my call, at which I requested the estimate to submit myself. Then, he tells me there is no estimate, as though he never came out to assess the damage, and tells me "I can't help you, just find another service." Unprofessional doesn't even capture the experience. His behavior is bizarre, ridiculous, and unreliable. Do NOT even attempt to contact this company. We finally got a friendly and professional company to take care of our business. I highly recommend William's Furniture Repair.
• ★ ★ ★ ★ ★

  June 01, 2019, by ira curry
  Mr. Asim turned my dull dark brown table with a bad finish into a beautiful piece of furniture. I was going to have it refinished in the same color, but he suggested that we use a beautiful honey color on the top. The new color brought out the beautiful wood grain. I love the light color on top and the brown on the bottom. Excellent customer service as well.